Manila Bulletin
27 Dec 2022

CSC contact center gets 99.81% resolution rate based on public feedback

Dhel Nazario

(CSC / MANILA BULLETIN) The Contact Center ng Bayan (CCB) of the Civil Service Commission (CSC) posted 99.81 resolution rate on feedback received from public. “Providing customer-centered services remains a top priority of the Civil Service Commission (CSC) thru the Contact Center ng Bayan (CCB). The notable high use of